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Privacy Policy

Last Updated: Sep 1st, 2026

MeetScript ("MeetScript", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. It applies to our Chrome Extension, web application, and all related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you sign in with Google OAuth, we receive your name, email address, and Google profile photo. This information is used to create and identify your account. Your email address is read-only and cannot be changed; your display name is editable within the Service.

1.2 Meeting Content (User Content)

The core function of MeetScript is to capture and process meeting content. This includes:

• Audio recordings of your meetings;
• Video recordings if you choose to enable video capture;
• Transcripts generated from meeting audio;
• AI-generated meeting summaries and insights;
• Metadata such as meeting title, date, and participant names visible during the meeting;
• Bookmarks, and comments you add to transcripts; and
• Folder organization

All meeting content belongs to you. MeetScript processes this content to deliver the Service and does not sell or use your meeting content for advertising.

1.3 Usage Data

We automatically collect information about how you interact with the Service, including:

• IP address and device identifiers;
• Browser type, version, and operating system;
• Pages and features accessed, and the time and duration of access;
• Extension activity logs (e.g., when recording starts and stops); and
• Error and performance diagnostics.

This data is used to maintain, secure, and improve the Service.

1.4 Billing Information

If you subscribe to a paid plan, payment processing is handled by Stripe. MeetScript does not store your full card number. We retain billing records including plan type, transaction amounts, and payment dates for accounting and support purposes.

1.5 Communications

If you contact us for support or send us feedback, we retain those communications to assist you and improve the Service.

1.6 Account Deletion Survey

When you choose to delete your account, we ask for a reason and optional description. This data is used solely to understand product gaps and reduce churn; it is not linked to your personal identity after account deletion.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate, maintain, and provide the features and functionality of the Service: Service Delivery
• To generate transcripts, speaker labels, and AI summaries from your meeting audio: Transcription and AI Processing
• To create, authenticate, and manage your account and workspace: Account Management
• To process subscriptions, renewals, and invoices via Stripe: Billing and Payments
• To send you in-app and email notifications about your meetings, comments, and usage limits, based on your notification preferences: Notifications
• To respond to your inquiries and resolve issues: Customer Support
• To analyze aggregated usage patterns, fix bugs, and improve features: Product Improvement
• To detect and prevent unauthorized access, fraud, and abuse: Security
• To comply with applicable laws, respond to lawful requests, and protect our legal rights: Legal Compliance

3. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases:

• Contract: Processing necessary to deliver the Service you have signed up for;
• Legitimate Interests: Processing for security, fraud prevention, and product analytics, where these interests are not overridden by your rights;
• Consent: Where we rely on your consent, such as for optional marketing communications, you may withdraw consent at any time; and
• Legal Obligation: Processing required to comply with applicable law.

4. Sharing of Information

4.1 Third-Party Service Providers

We share personal data with trusted third-party vendors who help us operate the Service. These vendors are contractually obligated to process data only on our instructions and in compliance with applicable data protection laws. Current key vendors include:

• Google Cloud Platform — infrastructure, storage, and authentication;
• Stripe — payment processing;
• Google APIs — transcription processing, OAuth, and Firebase services; and
• Email delivery provider — transactional email (e.g., recap notifications, billing emails).

4.2 Workspace Sharing

If you are a member of a team workspace, your meetings may be visible to other workspace members based on the privacy settings you choose for each meeting. Workspace Admins can view the workspace's meeting library subject to individual meeting privacy settings. On Free, Basic, and Pro plans, meetings set to "Only owner" are private to the owner — Admins cannot access them. On the Team plan, the Super Admin can access any meeting in the workspace, regardless of the owner's privacy setting.

4.3 Sharing with Recipients

When you share a meeting via a link or email, the recipient can access the meeting content to the extent permitted by the meeting's privacy setting. You are responsible for choosing the appropriate privacy setting before sharing.

4.4 Legal Disclosures

We may disclose your information to law enforcement, government authorities, or other parties when required by law, in response to legal process, or when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of MeetScript, our users, or the public.

4.5 Business Transfers

If MeetScript is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a materially different privacy policy.

4.6 No Sale of Personal Data

MeetScript does not sell, rent, or trade your personal information or meeting content to third parties for their own marketing or commercial purposes.

5. Meeting Content and Transcripts

Your meeting recordings, transcripts, and summaries belong to you. You control who can access this content through the privacy settings on each meeting. MeetScript processes this content to deliver the Service (transcription, summarization, storage, and search). We do not use your meeting content to train public AI models or share it with third parties except as described in this Policy.

Any transcription or AI processing performed on your content is subject to the terms of our cloud infrastructure provider (Google Cloud Platform). Content is transmitted securely over TLS and stored in encrypted form.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Specific retention rules include:

• Meeting content (transcripts, audio, video): Retained until you delete the content or your account.
• Billing records: Retained for 7 years as required for tax and accounting compliance;
• Usage and diagnostic logs: Retained for up to 12 months;
• Account deletion survey data: Retained in anonymized, aggregated form only; and

If you downgrade your plan, your data is still retained.

7. Data Security

We implement industry-standard security measures to protect your information, including:

• All data in transit is encrypted using TLS 1.2 or higher;
• Data at rest is encrypted using AES-256;
• We conduct regular security reviews of our infrastructure and third-party vendors; and
• Google OAuth is used for authentication, eliminating the need to store passwords.

In the unlikely event of a data breach that affects your personal data, we will notify affected users as required by applicable law.

8. Your Rights and Choices

8.1 Access and Correction

You may access and update your account information (including your display name) at any time from your Profile settings. Your email address is read-only as it is tied to your Google account.

8.2 Data Deletion

You may delete individual meetings and their associated content at any time. You may permanently delete your account from Account Settings, which will erase all your personal data and meeting content. Account deletion is irreversible.

8.3 Notification Preferences

You can manage your email and in-app notification preferences at any time from Settings. You may also unsubscribe from specific notification types directly via the unsubscribe link in any email we send.

8.4 Session Management

You can view all devices currently logged into your account and revoke access to specific sessions from your Account Settings.

8.5 Data Portability

You can export your meeting content at any time by downloading transcripts (PDF, DOCX, MD or plain text) or video (.mp4) from the meeting detail page.

8.6 EEA and UK Rights

If you are located in the European Economic Area or the United Kingdom, you have additional rights under the GDPR and UK GDPR, including:

• The right to access the personal data we hold about you;
• The right to correct inaccurate or incomplete data;
• The right to erasure ("right to be forgotten");
• The right to restrict or object to certain processing;
• The right to data portability; and
• The right to lodge a complaint with your local supervisory authority.

To exercise any of these rights, contact us at [email protected] . We will respond within 30 days.

9. Cookies and Tracking

The MeetScript web application uses cookies and similar technologies to:

• Maintain your login session;
• Remember your preferences (e.g., language, theme); and
• Collect aggregated analytics on service usage (e.g., Google Analytics).

You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service. We do not use cookies to serve targeted advertising.

10. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly. If you believe a child under 13 has used the Service, please contact us at [email protected].

11. International Data Transfers

MeetScript processes data using infrastructure operated by Google Cloud Platform, which may store and process data in the United States and other countries. By using the Service, you acknowledge that your information may be transferred to and processed in countries outside your country of residence, including countries that may have different data protection laws.

For users in the EEA or UK, such transfers are governed by appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, as applicable.

12. Third-Party Links and Integrations

The Service may contain links to third-party websites or may integrate with third-party tools. This Privacy Policy applies only to the MeetScript Service. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third party you interact with.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice in the Service at least 14 days before the change takes effect. The "Last Updated" date at the top of this Policy reflects the most recent revision. Your continued use of the Service after the effective date of the updated Policy constitutes your acceptance of the changes.

14. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us:

MeetScript — Privacy Team

Email: [email protected]

Website: meetscript.io

We aim to respond to all privacy-related inquiries within 30 days.